The new office is equipped with modern technologies and innovative systems to provide a faster and easier experience for customers. It also features 650 new postal boxes for government or private institutions who wish to benefit from the postal services provided by the company.
The new office is easily accessible; the counter system is used to organise customer service process, so that the customers feel comfortable waiting for their turn while completing the various procedures of postal services.
Khalid bin Saeed al Siyabi, senior operations manager in Oman Post, said, "The opening of Oman Post’s first model office in Ma'abela is part of the company's vision to improve and develop postal services and to provide a unique experience for our customers at various points of service. This office will be the first step in our plan to develop our postal offices in various states and provinces of the sultanate.”
The new Oman Post Office has the postal code of 122. It is among more than 80 offices of Oman Post, which are spread in all governorates of the sultanate and most of its wilayats.
Subscription to the postal box service is possible through the website https://poboxes.omanpost.om or by visiting the postal branch. Oman Post is currently offering a discount of up to 70 per cent on all parcels issued by the sultanate to all countries of the world until November 8. The company recently launched a new postal stamp for the FIFA World Cup Russia 2018 and a contest that gives winners the chance to win a trip to Turkey for five days or a Shell V-Power fuel card worth RO500.
Oman Post, which is now one of ASYAD’s logistics support service companies, was established in accordance to the Royal Decree 48/2005. Based on the government's keenness to follow the development process and privatisation for the service sector, the company is working to provide postal services at competitive prices.