Being the first certified company in Oman, the award confirms the safety of Oman Air ground operations making it globally-recognised as one of the safest airlines, Oman Air said in a press release.
ISAGO is an internationally-recognised audit programme for ground-handling companies. The programme uses internationally recognised ground operational standards aimed at reducing risk and cost. This provides ground handlers with a uniformed set of standards from all airports irrespective of the airline they are handling.
Oman Air was awarded ISAGO registration following a comprehensive audit that was carried out by IATA-approved auditors from April 24 until May 1.
During the audit, the headquarters and stations of Muscat International Airport and Salalah Airport were assessed on over 300 ground operations standards and recommended practices. The areas covered by the audit were organisation and management, load control, passenger and baggage handling and aircraft handling and loading.
Eng Abdulaziz Saud al Raisi, acting CEO of Oman Air, said: “We are very pleased to have been awarded the ISAGO registration by IATA and it is especially rewarding to know that we are the first company in Oman to have achieved this important accolade.
We always strive to follow the best practice and this registration demonstrates that our committed ground handling team is achieving this across the board. I would like to take this opportunity to congratulate the team and thank them for their hard work.”
ISAGO offers a vast range of advantages to ground handlers, including safer ground operations, fewer accidents and injuries, elimination of redundant audits, reduced costs, less damage and fewer audits.
The months of preparation culminating in the ISAGO registration reflects the company’s commitment to the continuous improvement in safety standards whilst demonstrating its ability to operate with globally-recognised industry best practices.